Create a poll. To change this, go to the Messaging section, and look for Starting a Messenger Conversion. Bottom Line: The low-cost Zoho Cliq borrows many of the best features from team messaging apps like Slack and lets you monitor multiple channels in one window, but it . Insert here the username of your Facebook business page (without the @ symbol/character). Enter the code and click Confirm. You can: Share your Messenger link: You can create a unique Messenger link for your page by adding m.me/ in front of your Page's username. More than 20 billion messages are exchanged between people and businesses every month. Junior Content Marketing Manager at MessengerPeople by Sinch. The cloud-based messaging and VOIP service is fast, free and secure. Step #1. How to set up the Messenger on Facebook for your business, in just two easy steps, https://www.messengerpeople.com/wp-content/uploads/2021/11/website-header-messengerpeople-by-sinch-full.svg, https://www.messengerpeople.com/wp-content/uploads/2019/10/facebook-messenger-einrichten.png, Click to check or uncheck the box next to, This site is protected by reCAPTCHA and the Google, How Volodymyr Zelensky reaches 1.5 million people with Telegram daily, Content Types, Magazine, Magazine, Messenger Communication, News. Just answer a few questions about the ingredients you currently have on hand and youll automatically get recommended recipes from the Food Network website. Facebook Messenger used to primarily be a way to message your family and friends. 4. Choose a page that you use to communicate with customers and click "Save.". The badge will show automatically when you have: With Missive you can create alerts that trigger when a message has been sitting in your inbox for a determined period of time. Related: Why a target audience matters (and how to find yours). Group audio and video calls, unlimited messaging and more now on desktop! How to link Facebook page to Messenger app- TechOZO - YouTube Facebook Page messages in messenger looking for a new way to connect with customers. "We are currently seeing a 250% increase of messages from guests who need to reschedule their trips due to COVID-19," said Matt Volpert, owner of Kern River Outfitters. Connecting with Customers. This Metro Messages program is it chat across many platforms and adding attachments does not work so far. Here are a few ideas: Greet your customers instantly after they contact you Auto-send support responses based on keywords If you're the owner of the Google My Business (GMB) profile, on the left-hand panel of your app you should see a Messaging option. You can even add automated elements into your manual messaging campaigns. Click into the MessengerPeople user interface, and navigate all the way down, on the left menu, until you get to , Now, select Channel, and a drop down menu will open where you can choose. Start your MessengerPeople trial period now. It will allow you to add new friends on messenger. Tap the "Search" tab at the bottom of the screen. Share a story. Using Facebook Messenger for business gives your brand a chance to meet your customers where theyre at. The first social media messaging app Open messenger is the first social media chat which enables you to exchange content with people you connected on the following networks: - Facebook - Twitter - YouTube - Pinterest - Steam - Google Contacts - SoundCloud - Flickr - Vimeo - GitHub - Twitch - Path - 500px Is Chat And Messenger The Same Thing? In the first case, the messages are passed through the server, in the second -- from user-to-user. Here is how to add a new account on Messenger: Open the Messenger app on your phone. Change default emoji. After you activate your account, there are still a few settings to finalize so that you can take full advantage of the app. You can find him at his virtual homes. Set the location, size, and configuration of your chat window, pick your logo, display your cover photo, choose colors, fonts and more. Open the "Facebook" app. Click on Instant Reply. You can combine both features, just like you can combine other settings and features in your MessengerPeople account. You can use it to run creative marketing campaigns, automate portions of your sales and support sequences, and build a deeper bond with your customers. Step #3. Method #1 If to apply the first method for chat app development, the messages will be stored on a server. Dont hestitate to contact our support. Your homepage. To add a Send Message button, click + Add a Button below your Page's cover photo. What once began as a messaging tool for family and friends, has now become a powerful way for businesses to communicate with their customers. For most companies, being able to connect with leads, customers or followers on social media is crucial, especially in omnipresent platforms like Facebook Messenger. These range from text messages to photos and videos to stickers, to GIFs and audio files. Step #2: Add Web properties & Facebook Assets. Timing matters, as I mentioned at the beginning of this post. Instead of getting distracted throughout the ordering process, customers can complete their order in a matter of seconds. Are you encouraging your customers to send support messages? This feature will also help you increase the number of bot conversations in general. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world. It will show you all the messages you have ever received on Facebook. Like many of Google's past messaging solutions, Google will shut down the consumer version of Hangouts in June 2020. Instant Messaging Apps for Business. Dominos was another company that was able to employ chatbots that let customers place orders directly within the chat. Open the Facebook website. Go to your Control Panel and open All Sales Channels Sell with Facebook Messenger. Mobile app engagements require the following steps to configure: To be completed within your brand's app by a mobile developer: Implement the new SDK Implement the SDK's Monitoring APIs To be completed within the Conversational Cloud by campaign manager, contact center manager, or project manager: Install the Mobile App application Once you create the app, you will be shown the Product Setup page. However, times have changed. How to link your Instagram account to a Facebook business page - step by step guide. 1. It has been downloaded over a billion times via Android. When you click the Download drop-down, you have the option to download the messenger code in three sizes . Click on Add Callback URL button. To open Business Inbox Open your Messenger app. Read our communication playbook to learn how to reach more customers with messenger marketing! To create an instant replay, simply click on Instant Replies and youll be taken to a screen where you can customize your message. 1. You can use the basic Page Inbox system Facebook offers or opt for a collaborative inbox tool like Missive, designed to manage customer inquiries by a team. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. If you are an admin/ editor on the Facebook page and you're still having issues connecting into the Messenger Sales Channel, reach out to us directly here, and we can take a closer look Have a great one, Ann Ann | Social Care @ Shopify - Was my reply helpful? Messaging apps also have a much higher user retention rate, than other mobile apps. This approach works well because you can create a personalized bond with each customer. What kind of problems are you solving? For example, are you trying to improve overall brand awareness? Slack. It's a good solution for low message volumes and businesses that use Messenger as their only communication channel. You will need to tap on the Add option with the + logo. In Missive you can reply to customer inquiries coming from emails, SMS, Messenger, Twitter, WhatsApp in a centralized app. Click Apps. 5. Make sure that you own the administrative rights on that MessengerPeople account. It's very recently updated as of this writing, which is one thing I look for in a good plugin. You can use Mail App instead. Whether you're using it on desktop or mobile, Meta Business Suite makes it easy to view . And they enforce this in a few ways. 2. Step-by-step: How to connect your Facebook page with the WhatsApp Business app via the Facebook Business Manager Go to your Facebook company page. It's at the top right corner of the page. Du hast keine Benachrichtigungen.Du erhltst sie sofort bei Verfgbarkeit. You cannot send/receive files using messenger app. Is it the same market youre currently speaking to on your website? Secret conversations. How Super Bowl ads can generate conversations with brands - not just about them, New study: 80% of companies invest in conversational customer engagement. You would need to make sure you have one of these roles on the page in order to add it. Users will that as soon as they open up your chatbot on their smartphone, even before they type anything. Your audience will dictate how you communicate, the language you use, and any automations you put in place. See your page's messenger code. With this form of advertising, its very easy to measure the effectiveness of your campaigns. Connect with Facebook iMessage vs. WhatsApp: Whats the best business app for communicating with your clients? For more information, please see our Make sure Messenger is checked off under Platform. Type a name or email in the box and select the person from the list that appears. It all depends on the type of business you run and where using a messenger app can enhance your marketing activities and customer relationships. Curious how to take your business to the next level? Lets talk about Facebook Messenger for business. The business inbox in Messenger complements the Page Manager App, where in addition to messaging, businesses can manage their Facebook posts, create ads, and view Page insights. To switch back to your profile, use the same method. Here are the big three messaging approaches youll be using with Facebook Messenger: The easiest approach to live chat is sending out manual messages. Essentially yes, but they are separated by the devices you use to access them. Instead of directly engaging with your customers youll create a series of questions and answer scripts. Do you deliver shipping updates via Messenger? Then enter the number you want to use and click next. Even if youre not doing any complex automation, turning on this setting can make it so you dont leave your customers hanging. Now that you understand the importance of using Facebook Messenger for your business its time to set up Facebook Messenger and get busy creating your messaging campaigns. Ideas for using Facebook Messenger for business. It offers basic assigning features, labels and notes. Regards, Anil. 4. Its a great way to engage personally with your customers. Open the Facebook Messenger app > Conversations view. For example, a lot of times your customers will post to your business Facebook page about any concerns or issues theyre experiencing. CROSS-APP MESSAGING AND CALLING Connect with your Instagram friends right from Messenger. Scroll through your apps and click on the My Business app. You need to have a Facebook Page. In case you dont want neither a button nor a greeting text, you should always get a confirmation. Read our communication playbook to learn how to reach more customers with messenger marketing! Click that same drop-down box to move back to your other account. Open your Messenger app. Once youre finished make sure the Instant reply toggle is set to on and you save your changes. Were happy to explain how it works if you have questions! Click on the Settings tab of your Facebook Business Page. With the following two extensions you are able to arrange your Facebook Messengers Welcome Screen in the MessengerPeople interface even more individual and offer an easier chat entry to your users. If youre an admin: Now youre ready for the next step: setting up your Facebook Messenger for your business with the MessengerPeople customer interface. Now I receiving it through general Facebook app but I'd like to get it the same as personal messages - straight on the screen. Selling Products and Services Click on Edit and make sure the "Allow people to contact my page privately by showing the Message button" checkbox is selected. Be together whenever, with our free* all-in-one communication app, complete with unlimited text, voice, video calling and group video chat features. Easier than you think: How to set up a chatbot for your company in just 7 steps! You have to wait for them to contact you again or pay to send a Sponsored Message. Click the Facebook/Meta Business Suite panel on the left 3. Slack covers the basics of instant messaging while also supporting multimedia features like file sharing and group messaging tools. When you click on the icon, a screen appears that displays a messenger code, the option to download it, and a quick demo of how it works. Provide customer support. Choose Messenger from the channel list. Click-to-Messenger ads. It will open a page that lists any accounts you have associated with Messenger. Or, is it just a small portion of your audience you want to address with Messenger? Click Add Page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Transform your business. Learn more Editor's note: All instructions on this list of . Make sure, that you have an activated connection to your Facebook account. Experiment with migrating support, promoting content, or even creating simple automations, to see how your customers and followers react to this new messaging style. Make sure this is the app developed by "Facebook, Inc." 5. Make sure though that the features you combine make sense in conjunction. Blocking a contact. Below youll learn about the four most common ways businesses are using Facebook Messenger. While they were already at the top of this list, they continue to offer one of the most robust and comprehensive business messaging apps around. Facebook has launched new features on messenger that is your page messages are now available in messenger. Select Messenger and click Set up. For example, if a customer sends a Facebook message, and you don't know how to respond, you can @mention another team and instantly give them access and ask for help. DS Automobiles, a French automobile manufacturer, was experiencing a high drop-off rate when collecting leads through its website form and were looking for a better solution. Enable transactions. Copyright 1999-2022 GoDaddy Operating Company, LLC. The newsletter function on Facebook is also very interesting for media companies. Select Boost an event. Sign in to the Facebook account that has admin access to the page you'd like to connect to. QVC had already been using Messenger for support requests and ongoing promotions. Whenever you receive a message, youll just fire up Messenger and respond as if you were writing to a friend. Check the "On" box to turn Facebook Chat on. Open the app. This article includes content originally published on the GoDaddy blog by Derric Haynie. Since Facebook Messenger began as a peer to peer messaging platform it still carries that aesthetic. Teams can't go back to Facebook's Page Inbox system once they use Missive! Alle Rechte vorbehalten. In this post we're going to explore how your business can harness the power of Facebook Messenger to connect to customers throughout the sales funnel. With that, you can also move on to the next step to set up for Messenger via the MessengerPeople customer interface. Or, encourage your fans to sign up for a new webinar youre promoting? Plan your Messenger strategy Before you start creating your Messenger strategy, you'll want to map out your campaigns and the reasons your brand will be using Facebook Messenger in the first place. Do you have an automated bot that delivers gift recommendations? That way you make sure users do not start the chatbot accidentally. Spend some time defining your target audience. Facebook Page messages in messenger looking for a new way to connect with customers. Once you have logged in Click the Blue Business icon next to the three dots on the far right. People prefer businesses they can communicate with through messaging. Enhanced communication brings greater brand loyalty and Facebook Messenger can help you do just that. I've tried everything, is it possible to link business page to messenger? Slack. Hello, I'd like to receive customers messages on facebook straight to my phone. Hangouts is available on the web, iOS, and Android. First, navigate to your business Facebook page and then click on Messenger Tools. But once your company starts growing, adding new team members and having people contacting you through email, SMS, Twitter, etc, it's better to look for another solution to centralize comms and distribute the work among employees. In addition to allowing to add a dynamic internal link, the feature also allows you to add an actionable link that connect with a third-party service. There are some additional message settings you might want to enable while youre here. This brings you to a new screen where you can set up instant replies, create an away message, add FAQs, and much more. Go to Rules > Create a rule > Incoming messages > Messenger. To create a Page you need a personal Facebook account. In the MessengerPeople user interface, click on. Neu bei GoDaddy? Press and hold on your profile picture until a pop-up appears. If you combine the button with a corresponding greeting text, you will be able to omit the confirmation request. Slack offers one-on-one in addition to a group chat ability. You . Simply search for them by name or username to message or call. Please note that your welcome screen, which has been individualized with these extensions, only appears at the first time the user starts the interaction with your Facebook Messenger channel. To enable it, go to Page Settings > Messaging > Add Messenger to your website. Hilfe anfordern. I am passionate about learning new topics and everything that broadens my vision of the world | Based in Munich | From Brazil | I love podcasts, new technologies and hiking. With the Get Started button you are making the subscription to your channel or the chat start with a bot easier for your users. Die Nutzung dieser Website bedeutet die Zustimmung zu den, A beginners guide to social media for small business. You can also create team inboxes and assign certain messages to specialized teams. Hold your finger down on your conversation and wait for a few seconds. You could add a photo of yourself so that other users can recognize you. Press Connect with Facebook. Go to your Facebook business page 2. Use chatbots to deliver content to users. People contact more Pages that have this badge. Add Customer Chat plugin to your website: Facebook offers a webchat that can easily be installed in your site. Message requests. Open the Messenger application on your Phone You will find all your messages on the homepage. Parent Dashboard: Parents can manage their kids' contact list, and monitor messages on the Messenger Kids app. Select Add a Page. Facebook Messenger Features. You will receive a notification that you have switched to your business. Although Messenger doesn't have a calendar, it does let you create event reminders through the Reminders button on the mobile app. This team-oriented messaging app has made waves across companies and casual users due to a mix of messaging, management tools, and app integration. Die Nutzung dieser Website unterliegt ausdrcklichen Nutzungsbedingungen. Open the Post To drop-down menu and choose where you want to publish content. Tap the Gear icon located at the upper-right corner of the screen. Then, select the Facebook page you want to connect to the channel and click Okay and Connect. You can achieve this by letting people know you're open to receiving messages. Instead of responding to the request in public, you can use this opportunity to send a private message instead. Facebook Messenger Live Chat. If you turn on chat, customers can use the "Chat" button on your Business Profile and message you at any time. You can also select Instagram to use an Instant Reply there, too. How to add Facebook Messenger to your website (option 1) If you are interested in the first option (Facebook Page + Messenger plugin for websites), the installation is very simple. You can use this as an advantage for your business. You can also use automated messages to answer your customers most common questions and concerns. This helps to free up your support team to deal with more challenging issues. There's actually a 24-hour response window, once passed you can no longer reply to the customer. Tap on Add: You will see a number of options like Scan Code, Invite, Requests, etc. Finally, tap on Add Account, enter your info, and tap on Add. Improve your sales via in-depth product recommendations? For example, will Facebook Messenger be your preferred method of support? Before you start creating your Messenger strategy, youll want to map out your campaigns and the reasons your brand will be using Facebook Messenger in the first place. Franz got you covered. Automated messaging is a completely hands-off experience. Reconnect with customers one-on-one. Automated messages start with the end objective in mind and build out from there. Kevin Wood is a freelance writer who writes about technology and human potential. Messenger can provide the in-store experience of speaking to a salesperson with the convenience of shopping online. More than half (53 percent) of Facebook users prefer companies they can chat with. If you want a completely hands-off chatbot messaging experience, then youll want to work with a third-party developer or service. Your Facebook page is now successfully connected, and users can contact you on Facebook via Messenger! When in a Messenger conversation, select the three-dot icon and you'll see a list of installed "for Messenger" apps, as well as the ones you haven't installed. Define your audience Access Messaging. Click Addin the dropdown menu. When kids block contacts, parents are. New comments cannot be posted and votes cannot be cast. Conversations Conference: Meta announces WhatsApp Cloud API for businesses, and 5 other important takeaways. Go to General, and click Messages. Keep in mind that automated messaging sequences are often created with a goal in mind. Youll need to bean admin to turn messaging on or off for your page. Here you can also write an introduction to the chat or explain how to use the chat. All you have to do is go on Facebook, search for their name, and click on the profile of the person you want to chat to. To add the Messenger chat plugin on a website: 1. Made for Kids. Write an individual welcome message into the, Click in the MessengerPeople user interface on. How you can use Facebooks Messenger to grow your business, How to set up a chatbot for your company in just 7 steps. Best Business Messaging Apps. CROSS-APP MESSAGING AND CALLING Connect. Using Facebook Messenger for business allows you to deeply engage with your prospects. This type of re-engagement was able to revive dead conversions and turn these people into new customers. By default, Business Suite publishes the same content to each platform. Click Settings. Set up Messenger Now that you have your shell Facebook account, you can set up your Messenger. Live Messenger is totally customizable. Follow me on Twitter, Login to Facebook as a user who manages the Page, Back on Missive, click the Facebook account you just added, Share the account with the relevant team or people, Greet your customers instantly after they contact you, Auto-send support responses based on keywords, Auto-assign refund inquiries to your accountant, Send an out-of-office message during off-hours. Add Send Message button: This is an excellent way to drive people who visit your Page to get in touch with your company. Toggle the Customize Post for Facebook and Instagram switch to get more control over how the content . For small local businesses, this can be incredibly valuable. Below youll learn how Facebook Messenger for business can be a powerful tool, how you can get started, and some examples of how it can be used to enhance support, transform your advertising, and much more. If you do not see it, click on the Users tab and confirm your permissions level. Tap "GET" next to the "Messenger" app. A lot of business owners are unaware of an untapped feature of Facebook. Or, something else entirely? 5. Choose the event you want to promote and click Boost event. Finally, with your foundation set, youll need to enable Messenger use on your page. After setting up your Facebook Messenger for business, it will be available as an option in your login widget. Setting up the Messenger on Facebook for your business is very straight-forward. 2. Step #5. When prompted to change your default messaging app, follow the onscreen instructions. Share your link anywhere, for instance: your website, app, flyer, SMS, etc. Log in to your Facebook Business page and go to "General Settings". Switch your personal messenger and page messenger in messenger app in easy steps. STAY UP-TO-DATE! Hangouts. Theres no one and done approach for integrating Facebook Messenger into your business. Companies can also set up different types of chatbots, which are extremely helpful for everything from promotion to customer conversations to lead generation. Be together whenever with our free all-in-one communication app. From your profile account click on the edit button Note: In order to see the edit button hover over the section below Intro section where the red arrow is pointing This will lead you to the a pop up where you can customize your intro section click on Add a Workplace 2 .Again Click on the Add a workplace in the About Section 3. located at the upper-right corner of the screen to expand your options. Maybe youre already using Facebooks native advertising platform to expand your reach, but youre looking for a better way to deepen your customer relationships. Correspondingly, the interaction between users and server will happen via the HTTPS protocol with SSL cryptography. We'll talk about how to get this badge a bit later in this post. What would tapping into an ecosystem of 1.3 billion usersdo for your business? Even if you dont invest in the creation of a support chatbot, you can still offer improved support via Facebook Messenger. It requires only two easy steps, no programming knowledge needed! Simply add a link to your Facebook Business Page and you're good to go. 4. Let's go. Acquire customers. tech stack to use and technologies applied in the market leaders (WhatsApp, Telegram, Skype) building the revenue stream in a messenger challenges during messaging app development Get right into the key insights. After making the change, you will have access to features from Facebook Messenger in . The chatbot allows users to order, track, or contact customer support. Meta Business Suite is a one-stop shop where you can manage all of your marketing and advertising activities on Facebook and Instagram. The social media giant has already announced that the business inbox will come out as a part of the larger update of the Messanger app while ensuring that all of the local establishments take advantage of it. Thanks to an Instagram update, you can upgrade to Facebook Messenger features in the popular social media app. If you don't see the Switch Account option, update your Messenger app. Then, click Pages. One is the free version that is available for all and one is part of GSuite, a business suite consisting of popular Google apps for businesses. This can help to improve your support response time and increase customer satisfaction across the board. You can't do that within Messenger, however. Add Send Message Button to posts: Whenever you post something on Facebook, you can choose to add the message button. You can cross-post to your Facebook page, Instagram account, and up to three Facebook groups. Deleting messages. Next enter your confirmation code. Step #2. Controlled by Parents. The most important thing to remember when using this channel of communication is to respond fast. All while enabling collaboration between coworkers. Growth at Missive The Add an account window will pop up. How to make a Messenger widget for website: The Channels Module 2. This applies to third-party apps that connect Messenger. You'll need the email or phone number . 30 seconds Step 2: Pick one of the apps as a trigger, which will kick off your automation. After you click the blue icon you will see a menu like the one below. Enter the information for the account you want to add. Now copy your Facebook username (directly below the name of your Facebook page without the @). Google Hangouts is available in two flavors. The way you use Facebook Messenger will change depending on what goals youre trying to reach. It requires only two easy steps, no programming knowledge needed! The first is turning on instant replies. 15 seconds Step 3: Choose a resulting action from the other app. Preise enthalten geltende Steuern und ICANN-Gebhren. How Facebook Messenger + Facebook Pages Integrations Work Step 1: Authenticate Facebook Messenger and Facebook Pages. To change this, click the Set up now button under the Set up conversation starters section. Both are free, and most people already have a personal account. Let us know if you have any questions. Einfach ein Konto einrichten und loslegen. Click on the account switcher icon at the top. Click Editor to select a role from the dropdown menu, choose Admin, and click Add. For MessengerPeople customers, the use of Metas Messenger as a newsletter, service and chatbot tool is already unlocked and completely FREE. You should see your Page on the next screen. If you are going to integrate only the Get Started Button in your welcome screen you might as well let the users confirm immediately afterwards that they really want the messages to be sent (confirmation message in your general settings under activation details). This allows customers to place an order quickly, and it even remembers customers past orders and asks them if theyd like to make the same order again. Often, social media will be a place where your customers will vent about your company. Find your Facebook page messenger code in your message inbox. This will let people know that you consistently respond quickly to messages. Setting up the Messenger on Facebook for your business is very straight-forward. Scroll down until you see the Webhooks section. Related: 4 ways to wow with social media customer service. 1. Here are a few steps to help you: Step #1: Access Meta Business Suite. Even when youre a large corporation. Here are a few ideas: If you think Missive could be a good fit to your business, don't hesitate to contact us with questions and be sure to check out all our amazing features! If you're an admin: Click Settings at the top of your Page. 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Next, click "Messages" and then click "Edit". It is mandatory to activate the NewsBot for a successful connection. With Facebook Messenger for business, there are a few different messaging options you can use to stay in touch with your customers. Click Messaging. In the left column, click WhatsApp. Here's how to do that: Go to Rules > Create a rule > Incoming messages > Messenger Automated responses Using the rules feature, you can create a whole array of impressive automated flows to win the Messenger game. Tap "INSTALL" to begin installing the app. Facebook: Messenger Newsletters Again Open for Everyone (But You'll Have to Pay Soon)! Specify your store's domain and click "Save". So, they employed Facebook ads that linked directly to Facebook Messenger. If you've read the benefits above and don't want to delay linking your Instagram account to a Facebook business page then our quick and easy steps below will talk you through how to link the two.. For example, the shipping and freight company LBC Express created a customer support bot to enhance its existing support team. Tap the Menu icon. In addition, there are also options for voice and video calls and group chats. For businesses that rely on Facebook Messenger for customer support, you can create automated responses that answer your customers most common concerns. Login to your Google My Business page. Hi, Thank you for posting in Microsoft Community Forums. Facebook App. Instead of making users create an email ticket via the support form on your site you can have them send you a Facebook message. Step #4. Users can activate a chat with a simple click on the button, and thus subscribe to a newsletter for example. It has over 2 billion monthly active users globally and is one of the most downloaded apps as well, with over 2 million monthly downloads. Facebook Messenger reaches over a billion people. Maybe you want to drive traffic whenever you publish a new blog post? Go to your Facebook Page and click Promote. You can either create these yourself with the Facebook Lead Generation in Messenger tool or work with a developer who specializes in building chat templates. Learn how to set your . Enable messages on your business page by selecting the option to allow messages to your page, and click "Save Changes". First and foremost, the Messenger service is extremely popular! People are always looking for quick results, they expect the businesses they message to respond fast and accurately. Anzeigen. 3. From that campaign, they saw a 76% increase in test-drive leads, a 42% decrease in cost per lead, and 21% more leads from Messenger than their website. 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