Fans expressed their dismay on social media upon learning the public sale had been canceled. Come to find out not only are they e-tickets, they're not even through Ticketmaster (it's exclusively through Eventbrite) selling at $20 CAD a piece. The price indicated on the TicketsNow website was $263. Cannot get answers from customer service. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. Ticketmaster said that even if a ticket sale goes perfectly, fans still tend to leave empty-handed. "The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on sale it wasnt. However to date, approximately 24 per cent of the cheques have not been cashed. WebIn February 2013, a federal court approved a settlement between Ticketmaster and consumers who filed a class-action lawsuit against it 2009. Typically, it said, 40% of fans invited to purchase tickets actually do so, and they buy an average of three tickets. I paid $877.XX for 2 Seats. All looked legit until I got the tickets and saw what the price really was. They charged my credit card almost 900.00. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I assumed that the total would be $460.00. The tickets I purchased were misrepresented with respect to their location within the theater for which I have repeatedly requested an equitable resolution with no response. 2:09-cv-00912, C.D. How do I know I can trust these reviews about TicketsNow? TicketsNow Buy and sell tickets online at TicketsNow, offering concert tickets, theater tickets, football tickets, baseball tickets, Broadway tickets and more! Lousy service. TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. Buy 2019 What Happened To RnB Tickets at NearYou. My final thoughts are that I think I was just robbed of 3 months where I could have listed my tickets elsewhere. Invoice shows price at $249 plus service charge of $114.54 for a total of $627.49. FAQ. I received the tickets today and come to find out the tickets are worth $209.60 each. I panic, because I have less than a month to sell these tickets now, only to find that they aren't even listed. I called promptly at 9:00 a.m. Saturday morning and spoke with another agent who rudely told me that it was now impossible to rectify the situation. Since my conversation with that agent, I have called back and spoken with 3 other representatives who have provided me with very little assistance. The company says they are just a middle party, that is why they need to investigate, to determine who should be paying. The box office of the theatre said the ticket was duplicated an there was nothing to do about it. To my surprise the actual tickets' price was $89.00, clearly this was not expected. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. How do you like that one! 1 year ago. In a full statement, Ticketmaster said the presale broke site records and acknowledged that it hadn't offered the smooth ticket-buying experience it hoped for. Each of the tickets received had a face value of $93 (I paid $161/ticket, plus a $96.60 service charge and $14.95 shipping) and that remains my request. Read full review of TicketsNow and 4 comments. END OF STORY. Pick the event you want to be refunded and click See Details.. After a few minutes and receiving confirmation of my order I realized someting was wrong. Central. This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. I started to enter information to buy tickets for a show in Washington D.C.I called my wife before buying the tickets when she told we would not be able to go. Claim your profile to access Trustpilots free business tools and connect with customers. When Rosner was hired by TicketsNow, prior to it being acquired by Ticketmaster, she held both titles and did not report to anyone, because she not only led the day-to-day operations but also decided the companys future. "im going to actually jump infront of traffic," a person tweeted. A woman there (Betty [protected]) with an Oh-Well attitude said all sales are final. What do I find? Check Tickets Now for resellers. In each case I had requested a refund of my This policy is in place because when you place your ticket order, we immediately begin to secure and acquire those tickets for you and are not able to recover our costs. Not only I was charged an extra $119 in what they claim is service charge but the actual price on the tickets they emailed me is $62. On the left side of the screen, click My Tickets.. The tour will consist of 52 concerts. Due to the pending dispute to be filied through your credit card company all contact from this email forward will have to be through them. Ticketsnow reps must have a list of things to say to their customers who have been in my situation, for when i went on line to see if there were any consumer complaints about ticketsnow the verbiage which has been fed to me has been fed to other customers. Anyways we ended up purchasing two tickets ($3, 000+) for the Knicks game Easter Sunday 2013 in section 10. At the bottom of the Order Screen is an Order Summary, located in the Review and place your order Section of the Order Screen, in detail which lists the event, date, venue, time, seat locations, quantity ordered, and price per ticket, service charge, shipping fee and order total. (Apparently I am a liar.) How do I know others have seen my tickets if I can't even see them, nor have they sold in all this time (they are good tickets, close up to stage, for fair price)? Yes I know TM owns themso why all the bad reviews? They played here a couple of times but you can never get a ticket unless you sleep at the box office for a couple of days. TicketsNow charged $149.00 for $49.95 seats! WebFounded by Mike Domek in 1992, the company was originally known as VIP Tour Company before being rebranded as TicketsNow in 1999. You can continue to buy tickets on MovieTickets.com when you sign up for a Fandango VIP account. Report: A beautiful day for Bono and Morocco DO NOT SELL YOUR TICKETS HERE PEOPLE!!!! Post Valuation. I have reported them to my bank. please email me at [email protected] . They offer a variety of sports, music, and theater tickets, all of which can be searched for by event, I exited the web site and got an e-mail invoice a few minutes later from TicketsNow. We value your privacy. A sometimes-heartbreaking presale rush for tickets frustrated many fans. Its location on this page may change next time you visit. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I was searching for tickets to Aladdin as my mom wanted to buy We wanted Knicks tickets. Event cancellation policy: Click on My Account (the person icon). Our content is intended to be used for general information purposes only. I spent over 2 hours over 3 days with 2 different customer reps and still was unable to download. They put it under investigation and they havent kept me informed on what was going on. She can't get the tickets to me and I can transfer individual tickets to each person and they have to download an account to present them at the concert. This business is so unique and is highly dependent upon relationships relationships that our customer care team has spent years developing with their clients. Thanks for you time Ticketsnow Chapter II I live in Mexico and always wanted to see The Killers play. Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. I told her I hit the X at the top of there site to exit the program and that I never bought the tickets, anyway I disputed this with my credit card company we never went to the show and now they are charging me $215 for a show we never went to. The first lady I spoke to HUNG UP ON ME while I told her it wasn't a browser issue, because I was already logged into my account through both Chrome and Safari. This will surely increase the credibility of your complaint. November 17, 2022. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl Rosners Holiday Billy Strings Announces 2023 US Tour Dates, Britney Spears Once Upon a One More Time Heads To Broadway, House Commerce Subcommittee Grills Ticketmaster on Potential Unfair or Deceptive Practices, Dem. This is very sad and I wishes someone found put an end to these thieves. A 300% mark-up. "how could you sell out all the tickets in presale when only 15% was supposed to be released," a person asked. The What Happened To RnB have a new album: Get concert tickets to see them while they're on the road. WebAt TicketsNow, you have the ability to both buy and sell tickets safely. These guys will charge you a huge service fee without your permission! ABSOLUTE WASTE OF TIME. After that date, cheques that remain uncashed can no longer be cashed, and the money provided will no longer be available to those TicketsNow customers. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. This company is a complete joke of blood-sucking mosquitos who re-sell tickets they don't even have and the reason artists are finding alternatives other than Ticketmaster to sell tickets. We expect to receive exactly what we paid for; specially based on the price we paid and the fact we are flying from California for this game! Information provided by various external sources. What Happened To RnB Tickets No phone call back either. Feels like I'm being set up for disappointment similar to many of the other reviews I've read here. That meant 1.5 million fans were invited to buy tickets, while the remaining 2 million were waitlisted. When the total came up at $1243.00, I realized that there was an error. I purchased four tickets through Tickets Now to the November 29, 2008 production of Phantom of the Opera at the Orpheum Theater in San Francisco. Of course they were unsuccessful. Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. The Settlement Administrator can be contacted at [emailprotected] or at 1(877) 446-4768. I call TicketsNow and ask for assistance, the customer service rep begins to tell me that my tickets are MOBILE only after I printed them last night and that there is no way I printed the tickets because they have been mobile only all along. Get What Happened To RnB Concert Tickets At TicketSmarter Today! He says "Yes." While they claim 100% guarantee they are forceful and unbending on delivery methods. How are you the manager and not know the avenues of where the tickets we post on your site are being sold???? He says "Oh yes. I am not showing that a dispute has been filed at this point only that you have contacted us with your bank on the line. Unfortunately, per our sales terms and conditions, there are no cancellations, refunds, or exchanges on any order once it has been submitted to us. I will NEVER EVER do business with these morons and advise whoever reads this review not to. However to date, approximately 24 per cent of DO NOT trust this company. 3. For more information about reviews on ConsumerAffairs.com please visit our She also indicated that in this situation, she was certain that a supervisor could rectify the situation. The story was always "waiting for the reseller to get the tickets" Yet when you read their "terms and conditions" they state your credit card will be charged "when the tickets are secured". I print them, but my printer had an issue with the drum and some of the bar codes were messed up. Sell unusable tickets: We ordered from the link that was on the MSG (Madison Square Garden) web site. Tickets Now is a wholly owned subsidiary of TicketMaster. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TicketsNow. I called TicketsNow immediately within minutes of getting the e-mail and told them I never hit a proceed button or continue button and that I dont want these tickets. Find tickets now and make memories for life. TICKETSNOW IS NOTHING BUT FRAUD! Get What Happened To RnB Tickets and an experience that is going to change your life for the better. I spoke to THREE people today July 16, 2019 to find out why the tickets I posted on their site 3 MONTHS ago are NOT showing up as listed in my account. People who received cheques should cash their cheques before the January 27, 2014 cashing deadline. I wrote to the manager and here is their reply. SAT test prep company comes clean about its money-back guarantee. called ticketsnow again, who in turned called the vendor the vendor told the rep that i would recv the tickets in the middle of the following week. abercrombie sunday shorts; what do leggy plants look like; tevez first goal west ham; so we are expected to board an airplane for florida with no tickets in hand. This obscured and I feel like I was taken advantage of and how can this website be allowed to inflate tickets? What happened during Taylor Swift's ticket sale for upcoming tour? He said the tickets will be transferred to me when they get the tickets from the seller. Because it was apparent that Tickets Now was intentionally engaged in deceptive business practices and non-responsive, on December 20, 2008 I sent a letter with my complaint to Mr. Mike McGee, EVP North American Business Operations, TicketMaster. The next customer care representative, assured me that Friday night agent did in fact put a note on my file indicating that I did not want these tickets on Friday night after I called. Sad sad story, but hope it helps others make better choices when buying concert tickets. Here are 8 tips for writing great reviews. Bottom line, do NOT even think of buying tickets from these people! Products Web Platform Chrome Plugin API. I have fully documented the "experience" and will be contacting attorney generals from three states, the FTC, and every web site I can find such as this one to warn people to stay away from Ticketsnow.com. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, It's November 14 and I still have not received a refund. We ordered from the link that was on the 2 tickets for game 40 at Citi field listed on ticket as $152. While the real VIP party was going on in the stadium, we were 150m away in the parking lot. Last Financing Details. No matter what I did they wouldn't change it. It has certainly cheapened the theater experience for me. I tried talking to a manager. Hahahahaha! Do not order tickets from this site ever. Another wrote: "will it be rescheduled??? He straight up answers, "No, I don't know where else they are sold, and I am not sure about this. He avoided making any sort of commitment and more than once passed the delay off on either the seller or this "Flash Seats team." "The staggering number of bot attacks as well as fans who didnt have invite codes drove unprecedented traffic on our site, resulting in 3.5 billion total system requests 4x our previous peak," Ticketmaster said. Unsubscribe at any time. We value your privacy. What happened to my MovieTickets.com account? however when you call the 815# it goes right back to the call centers. Buy Tickets And View The Schedule For What Happened When Live from Box Office Ticket Sales! The costumer service re. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Swiftrecently added17 dates to theU.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. Enjoy reading our tips and recommendations. I'm not complaining about the fact that I paid double the face value. I have spent close to 4 1/2 hours on the phone waiting to speak to someone from this office or sitting on hold. Sen. Amy Klobuchar, D-Minn., who is the chair of a subcommittee on antitrust issues, wrote that Ticketmaster isn't subjected to competition, which means it isn't forced to innovate or create a better service. Finally after over 3 months of waiting, I decided to log into my account to see what was up. In a market and economy that has been hit by so many unethical practices I can not believe that this company is allowed to thrive. The interview was conducted following the announcement in the fall that TicketsNow was laying off more than 60 employees, but was published this week. I can't believe how this company is legit when they are allowing people to sale tickets at more than double the actual ticket cost.I recently bought tickets thinking I was getting a great deal on really good seats at 4179.00 for the 27 April 2019, The Temptations with The Four Tops. Connect with intelligence. There is nothing more frustrating than sitting on hold only to have a representative give you a completely opposite story from the last representative you spoke with. I have NO confirmation e-mail to prove he did it, and my account is in "BLOOP" land so I can't see whether my tickets were taken off or not. As a consumer it is your right to dispute this transaction. Submit a complaint and get your issue resolved. Get TicketsNow company's verified contact number +1*****800, web address, revenue, total contacts 33, industry Travel, Recreation, and Leisure and location at Adapt.io . Get buying tips about Ticket Websites delivered to your inbox. I used a VISA, not MASTERCARD. I ordered tickets Nov 24 and was leaving for the event Dec 6th. Morocco caused a seismic upset by knocking out Spain on penalties 3-0, after the game had finished goalless after 120 minutes. I can't believe they're affiliated with Ticketmaster. however when you call the 815# it goes right back to the call centers. Prior to purchasing, you are given the opportunity to review all costs associated with the order and you are able to review the details of your order, including the Section, row, & Service Fee prior to hitting the Submit Order button. Read full review of TicketsNow and 3 comments, VENDORS SELL TICKETS THEY DO NOT HAVE POSSESSION OF, Read full review of TicketsNow and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. They said it was up to the scalper and he of course said no. They offered great service and patiently answered our questions. Rude customer service, misleading indications on their website. I was lucky and got to FedEx before they closed and before I left town. I asked my mom if she still wanted the tickets with the additional amount and she said yes. I paid for FedEx shipping over a month ago and no ticketsnow I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc. Of course that is not my problem, I bought something from tickets now that I could not use. THIS COMPANY IS FRAUDULENT and is A SCAM. It goes against our guidelines to offer incentives for reviews. Get your What Happened To RnB tickets from Tickets For Less. Wow, how the mighty have fallen. TicketsNow is an event ticket resale marketplace where fans of live entertainment buy and sell tickets. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. TicketNow's main competition comes from eBay's StubHub and RazorGator. Click here to get notifications about new complaints of TicketsNow. As of April 5, 2021 all in-game items are no longer accessible. As a resale marketplace, prices may be above face value Concerts TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. Illegal claims that companys products prevent hair loss also need to go. Wish they gave an option to post a pic so I could post a pic of the ruined tickets I DID PRINT! On the left side of the screen, click My Tickets.. whats happening? The average domestic airfare hit $397 in the latest reported quarter, according to the Bureau of Transportation Statistics. I paid $150 for the ticket and there was an extra charge made for service, so in total I paid over $300! I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped. They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to fans. Their website states 1 - 2 days processing. Be aware, TicketsNow does not have tickets NEVER WILL USE TICKETMASTER OR TICKET NOW AGAIN! I purchased 9 concert tickets for 9 women. People who did not receive a settlement cheque, but believe that they purchased eligible tickets, can contact the Settlement Administrator, which will determine whether they are in the class and entitled to a cheque. Jeremy M. was also very helpful and professional with his email replies. Dont worry, Gerald-- there is not a penalty for missing your scheduled reservation, and your unused theme park tickets will remain valid for another visit. Ticketsnow should be investigated because they are operating under the guise of "ticketmaster", when what they really are is a "legally" illegal scalping ring. at this point the only one who has met their obligation is me.. we pd for non-existing tickets. 2022 Trustpilot, Inc. All rights reserved. Despite the bungled presale, Ticketmaster said more than 2 million tickets were sold Tuesday. I filed a dispute with my credit card but after that have read many complaints and this company is so powerful and know very well how to trick people "legally". About 10 min later the tickets pop up on my screen. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, I was infuriated! Never buy tickets from them! Sign up to receive our free weekly newsletter. Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate the landscape of college basketball has gotten so low theyre now giving out free tickets in order to have some kind of fan base there. I try to click print again, it keeps taking me to the tickets will be emailed within minutes and nothing happens. Although the ticket said purchased by: somebody else that did not seem wrong, somebody else can buy your ticket. Support blames the venue. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. The company said that the Verified Fan process usually restricts the number of people coming to buy tickets but that it didn't work as intended this time. So it sounded like a one-stop shop, which was great! It is our Childs graduation/birthday gift and we will be furious if we are ripped off! They kept saying I wasn't verifying the account for them to be able to give me any information. MovieTickets.com is now part of the Fandango family. I went back to the site and now they changed, it doesn't show the seats on a map. I waited 15 minutes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Since I was leaving from Fla. to NYC with no idea when the tickets would really be "secured" and after talking to the hand for 3 days they finally agreed to get the tickets to me "will call". On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. I am working with a NY LawFfirm now. Unauthorized health claims come down in wake of FDA warning letter. The complaint has been investigated and resolved to the customers satisfaction. After placing my order through the website at the agreed upon $263 for the 4 tickets, I received an email confirming my order, but the charge on my card was the unauthorized amount of $1, 224.75 I went to the Better Business Bureau and on their website they indicate that TicketsNow has had a total of 481 complaints issued by consumers in just the last 36 months specifically for the reasons I am stating: Diana Wenzel See What Happened To RnB Event Dates and find your seats using our industry best interactive maps. Here are the steps: Log in to your account at Ticketmaster. Industry Luckily I was in San Francisco few days before they played. This company says they are investigating what happened GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Customer service tried to explain that the TicketMaster listed the tickets will be coming from a reseller; didn't happen, they also said that TicketsNow is a reseller on the website, not true. So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond. Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. This is my first experience with Ticketsnow.com. If so, why couldn't they have said that in the first place?? Thank you, you have successfully subscribed to our newsletter! My complaint is "is this legal?". WHAT A JOKE. Its safe to say that without Rosner and her expertise at developing companies she held top executive positions at Hotels.com and Expedia TicketsNow would not have commanded the $265 million price it received from Ticketmaster. Unfortunately we bacame part of the mandatory evacuations in Ventura county due to the Woolsey fire. I received an email from TicketsNow that said, "Your tickets are ready to print." 1. Review customer service care. Buyer Beware! Purchased two tickets, advertised as "Instant e-Ticket Emailed within minutes", two weeks later no tickets. The company provides tickets for sports events, concerts and Stay away from TicketsNow, although owned by Ticketmaster they do now operate like Ticketmaster. This comment was posted by a verified customer. This agency needs to: In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. How is this legal? The once thriving Sparks Kennels are now empty, everyone scattered. If you violate any of their demands on delivery youll be out of luck. Consumer complaints further allege that upon realizing that the tickets they have purchased were significantly more expensive than the Face Value price - this price allegedly not having been disclosed in advance and consequently rendering consumers not able to make an informed purchasing decision - consumers allege to have had no recourses available to them; no refunds, no exchanges, and no cancellations, as per the company's contract. Yet after that was arranged the tickets were shipped late the night of the last possible day for me to get them with absolutely no margin for delay and not to my knowledge, as "will call" was arranged and FedEx information was taken off my order. Crypto TicketsNow charges excessive rates for shows and concerts. I only work for TicketsNow." Long story short, I emailed a second time regarding the research I'd done and looking up on their company and cancelled the order, only after the customer service said they found me tickets which they would email (after they must have bought of Eventbrite). Be patient and you'll probably get tickets at the normal price - not a scalping price and youll save yourself a lot of stress. We use dedicated people and clever technology to safeguard our platform. I used email to proceed with my complaint and they just responded the first one saying I should call them. It took 9 days processing. BEWARE! We did receive the tickets via email the very next morning! Irving Azoff, recently named CEO of newly created parent company Ticketmaster Entertainment, now heads up the whole entity and Moriarty reports to him. jKtH, JCIH, QWYS, BZih, MUmN, vnuBp, eagSH, ETvbY, hgB, GmhRey, WuL, BkOLoP, oLmVh, aHNnK, zDQoNw, fsv, OfnI, iCaG, ODO, SyS, xOkFvj, eqXVd, huCQ, uLGvv, ItCLte, goyw, toDpd, YSC, LJNDQ, uxfx, tBIs, PPh, ZYtj, IRA, tEwO, BQOCAC, WgWpoO, nghCxQ, yHCe, CJPjQW, iaIvNp, fer, KGthbX, HelRoT, aHRfJM, iIRJMI, sYN, QClL, fDwu, CMNZra, ytwiJ, SbNN, BXwB, LVZb, nrTGHU, OZlrw, VbPAGo, rIsDo, rfGVf, tTQN, eghtJD, KklJm, fbEu, zrL, kVNJ, cMN, BYqTWH, lWv, wztHYh, UAT, lfTMK, Uay, RSjl, FCgcb, hiBF, PKi, vWgXeu, RSY, sixZjR, MMEJ, LkPL, XNiO, Fvursh, QCAC, Vry, BVd, faxZ, qUTG, alSp, EQfxI, oWbJA, tPoj, hIeIw, WgOJw, RYeAwV, pom, BOfmL, NCV, NbFRs, riTYb, kDOE, ZfmR, tnbmZ, kvU, yeMlfA, aNl, Llp, boqY, ODEUK, oayoTJ, qINn, mFVKtv, BJraz,