This is what bugging me. Windows Mac Was this article helpful? This was working fine. But if I join a meeting, audio wont work in both directions. This will allow you to hear and see if the microphone and speakers are working correctly. And as you said, looks like both are using same engine for meetings. You can move the slider to hear a test tone. Yes, there is a desktop app for Webex Training. You can also join via the mobile app if you prefer. Using a Webex microphone is a quick and easy way to stay connected with colleagues and friends. This can be particularly helpful for confirming that the audio is being transmitted correctly from the other persons computer to your own. Required fields are marked *. With the Webex Device Cloud Promotion, Webex Suite EA customers receive massive savings, up to 50%, on devices in comparison to non-Webex Suite customers. This issue may occur if the audio drivers on your device are outdated. Testing to see if WebEx is working involves three components: the WebEx platform, the web conferencing server, and the clients computer. When you open the WebEx meeting, there will be an option to test your video and audio. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'remodelormove_com-large-mobile-banner-2','ezslot_15',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');To test the microphone, speak into it and listen to the output on your headphones or speakers. Yes, you can test Webex. Webex Meeting Click the Audio Connection option from the icon shown: Click Change settings and ensure that your headphones and microphones are chosen from the drop-menus., and also check the box Automatically adjust volume: Webex Training Click the Speaker/Microphone Audio Test from the Audio menu. Although I feel like the coding has tightened up here recently. Both outgoing and incoming audio is working fine. On the WebEx platform, the first step is to validate the system by accessing the admin page. You can also join the meeting using the Webex Meetings mobile app. Once the platform is verified, the web conferencing server must be checked. With a WebEx subscription, you can join or host a meeting from any device and access a wide range of features and tools designed to make online meetings easier and more productive. Finally, if you want to double-check your settings and make sure everything is working as it should be, try a video call on a platform such as Skype. 01-15-2021 01:30 PM. 4. Here is a quick Take 5 video (5 minutes or less) that covers several options for connecting audio. You can also adjust the settings in the Webex app itself, such as the audio and video preferences. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_1',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_2',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1'); .medrectangle-4-multi-155{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:0px !important;margin-right:0px !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}Next, use the relevant Webex app and test the sound on your computer or mobile device. It is also important to test the features that are available on the WebEx platform, including file sharing, audio/video streaming, and screen sharing. Just make sure to configure the right settings and test your microphone before any important meetings or events. Click Test beside one of the following options: SpeakerA sound is played and you can adjust the volume as needed. So audio and video are. Audio only works after testing speakers on each and every call, Customers Also Viewed These Support Documents. How to Change WebEx Audio Settings Karna Johnson Mar 01, 2022 1645 1. Take 5: Webex Meetings Audio Options This online class provides an overview to Webex Meetings including audio. I thoroughly review all of the audio and video settings that I feel you need to be aware of. Make sure that the selected Speaker is correct. Also check to be sure that you understand how you are configured in the Webex App > Settings > Join Options.whether you are using last join or using default. )).In case I do remember correctly about that "engine"-thing this may perhaps explain why your direct calls with Webex(-Teams) work fine (presumably using the Webex-Teams engine) while Meetings (which use the Meetings-Engine) may perhaps work with a different Audio-Config. Sometimes your system may freeze or lock up when you connect VoIP or access Speaker/Microphone settings test. 3. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-box-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-box-4','ezslot_5',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0_1'); .box-4-multi-156{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:0px !important;margin-right:0px !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Thanks for the reply. Click on the "Settings" tab. (not applicable for Webex use within browsers Chrome, Firefox, or Safari). This page should have information about the server status, active conference types, and any associated settings that may need to be configured. The first step is to plug your microphone into the computers audio port. I have seen issues when the settings are not the same in both app and you are switching back and forth. 3. By taking the steps outlined above, you can make sure your audio is functioning properly and your virtual meetings are as effective as possible. You can use WebEx on a variety of devices, including Windows and Mac computers, iOS and Android mobile devices, and streaming video devices (like Apple TV, Amazon Fire TV, Chromecast, and Roku). With the app, users can easily host interactive virtual training sessions with audio and video, present slides, host polls and surveys, collaborate on documents, host Q&A and breakout sessions, control screen sharing and collaborate on virtually any type of content. Make sure the microphone is selected as your input device and that the playback devices are set to your speakers. While on a conference, select the Audio menu, then select Speaker, Microphone and Camera. Start or join your meeting in the Webex Meetings Desktop App. The meeting software will launch. Webex App | Test Your Audio Before a Call or Meeting, Small business account management (paid user). MicrophoneRecord a few words and then the words are played back to you so you can adjust your microphone as needed. Your email address will not be published. Generating Personal Conference Numbers: A WebEx 4-digit PIN is required to generate a personal conferencing 1. To recap, you can join a Webex meeting without downloading the app by using the Webex website or by joining directly from an Outlook calendar invite. To ensure that the camera is on, you can also open your Webex meetings and check if your camera is actively streaming in the meeting. The new window that appears should allow you to select the correct audio device, such as your microphone. Headset works perfectly if I call someone directly in WebEx teams. If you are set to default, your "last join" that you are testing may have different options. 4. Check the Speaker settings: a. Test My Mic, Sound and Webcam In the meeting, a simple test view is shown. Make sure that the selected Speaker is correct. All Rights Reserved. You can adjust the volume of your speaker and microphone from here and check the Automatically adjust volume check box. 1. 4. Note: When joining a meeting using your computer for audio, you can test your speaker and microphone by hovering over the audio source name on the right, then clicking Settings when it appears. If you have a webcam connected to your computer, you can check to see if it is on by opening the webcam settings. You can move the slider to hear a test tone. I use a bluetooth headset (Infinity Tranz 700) for webex calls and meetings. Click the link to find a session date and time that works best. Once your audio equipment is set up correctly, the next step is to launch your Webex meeting. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-1','ezslot_13',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-1','ezslot_14',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-164{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:0px !important;margin-right:0px !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}Testing your speakers and microphone is a straightforward process that involves a few basic steps. Webex: Testing your audio/video connection. Get Creative With Features: Try out the whiteboard, content sharing options, and breakout rooms. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_22',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_23',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1'); .mobile-leaderboard-2-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:0px !important;margin-right:0px !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}You may need to download the latest audio driver from the manufacturers website. In the Webex Meeting Center, select Tools, then Audio and Video Setup and then select Test Audio. You can adjust your microphone levels in the audio settings of the Webex application if needed. Click the Initials at the top left of WebEx. You should also see the green LED light next to the webcam or laptop display. Did you check and compare the Audio-Settings in both situations? Also check to be sure that you understand how you are configured in the Webex App > Settings > Join Optionswhether you are using last join or using default. 0 Helpful Share Reply Daviator Beginner In response to Stephanie Knoop (ePlus) Options Not really You can test your speaker and microphone before jumping into a call or meeting to make sure your audio is the best it can be. Click your profile picture and then go to Preferences > Audio. Once you have selected the correct settings, click ok. This includes checking the web browser and plug-in versions, as well as audio and video settings. <link rel="stylesheet" href="styles.0a3bcabdfa52122c570c.css"> First, go to the website where you downloaded the Webex app. In this case, youll need to check that you have the correct webcam selected as the main camera for Webex. Strange thing is the 'Audio test' works perfectly in the meetings but the actual audio never works. They also provide instructions on choosing the different audio and video options available along with some other useful information about using Webex. This menu allows you to play a test sound to confirm your speakers are working, and shows what sound level the microphone is detecting. This is your home to ask questions, share knowledge, and attend live webinars. What I do not understand is why it doesn't work on launch but then it does when simply testing the existing settings. And it suddenly stopped working for meetings from a couple of weeks. Using a Webex microphone is easy and straightforward. You will also need a webcam that is compatible with WebEx. Ultimately, Webex provides testing tools to ensure that your platform is functioning properly and that you are taking full advantage of their services. b. Make sure that you have the latest version of the WebEx application, as well as a strong internet connection. Click Settings. It is an easy-to-use app that has been developed with an intuitive user interface and varied set of interactive tools, so you can easily create and run powerful online training sessions. Some of the audio issues we've experienced recently have been related to the new "remove background noise" feature, which was enabled by default for all Webex (Teams) users. Options. If you would like to download the Webex app to your desktop, you can follow the below steps: 1. @rohith.balusu1Please allow me to make sure we do not have a misunderstanding:Webex-Teams has been renamed "Webex" several month ago: in case your Client-Software is still called "Webex-Teams" you may need to update. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'remodelormove_com-leader-3','ezslot_17',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');There are several possible reasons why your Webex microphone may not be working. c. com, choose their desktop operating system, and click the Download button to start the downloading and installation process. Here are a few steps you can take to practice using Webex: 1. c. During the test session, explore things like video displays, audio settings, chat options, and conference controls. If problems still exist, it is recommended to contact the WebEx support team for further troubleshooting. If the webcam is currently on, the button should be green, otherwise it should be red. Welcome to the Webex Community. Windows Mac Was this article helpful? This menu allows you to play a test sound to confirm your speakers are working, and shows what sound level the microphone is detecting. I compared the audio configs between these but couldn't find any differences. Select Open Cisco Webex Meeting. And yes, my old teams software was already updated and it is now shown as "WebEx". If you have not done so at this step please see the above steps outlined in "Set-up your Personal Pin" WebEx Audio-Only Set Up cont.. Additionally, you should make sure your selected audio and microphone sources are both enabled and set to the correct level. 2. Once installed, you will be able to access your Webex account from your desktop and make calls and join meetings. Problem 4: Meeting Manager Freezes when Accessing the Audio Settings Test. Check the Speaker settings: a. Connecting to the Webex test meeting to check your audio/video settings, Choosing your audio/video settings before joining a Webex Meeting or Event, Getting Started with Webex and more information. 2. Yes, you can join a Webex meeting without downloading the app. Then, run a test by playing a sound on your computer, such as a track of music or a video clip. Invite a few colleagues and keep the meeting internal. Recently I ran into a bizarre issue with WebEx meetings. In the drop down for the Audio Connection, change it to Call Me and provide your phone number. -> Uninstalled and installed WebEx meetings. Your email address will not be published. Yes, you can test your camera on WebEx. 1: Click your profile picture, select Settings, and select Audio.Then you can change any of the following settings: Choose the devices to use for the microphone, speaker, and ringer. Testing Webex connectivity involves using some basic tools for troubleshooting common issues. This includes confirming that the server is connected to the network, online and functioning properly. To see what device you currently have set up as the default, go to Start > Settings > System > Sound. Webex App | Test Your Audio Before a Call or Meeting You can test your speaker and microphone before jumping into a call or meeting to make sure your audio is the best it can be. "it reminds me of famous words about a small step which is a giant leap for mankind". Is there a desktop app for Webex training? And there is a second application called "Cisco WebEx meetings". 3. I saw some updates during the that timeline but I cant be sure. Finally, the clients computer must be tested to ensure it is compatible with the WebEx platform. Once the webcam settings are visible, there should be an option to turn the webcam on or off. the sound-quality of the speaker-test (well .. how to say that politely..?) Finally, if none of these methods resolve your issue, you may be using the wrong type of microphone. Test out different recording functions, poll and quiz features, and co-annotation features. If I join a meeting using either "WebEx" or"Cisco WebEx meetings", it opens as a new tab under "WebEx". If the audio quality is poor, check the mic and speakers in your device settings, or try using a headset instead. Webex-Call and a Webex-Meeting? Listen to the output. It is important to ensure that all components are enabled, up-to-date, and functioning correctly. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_8',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_9',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-158{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:0px !important;margin-right:0px !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. You will be able to see the video and audio streams, presentations, and whiteboards, as well as be able to use instant messaging and raise your hand to indicate that you have a comment or question. Then, enter your Webex credentials your email address and password. First, use the sound control panel on your computer to adjust the microphone and speaker settings to your desired audio levels. Customers can receive all the tools they need to thrive in the hybrid workplace when combining the Webex Suite with Webex devices , offered together at an exceptional price. The testing tools enable you to test a variety of components such as storage and bandwidth, which are integral aspects of the Webex experience. For Camera setting: Select the video connect and select if you want to have your camera on or not. This will log you into the app. Headset works perfectly if I call someone directly in WebEx teams. Also, have you ever seen an issue where the "Audio Test' works but audio fails in actual meetings? After the test, you will know if you need to make any adjustments to your camera and audio settings. You can also take comfort in the knowledge that if any issues arise or confusion arises, you know how to troubleshoot them. If the device is not selected, or if it has an exclamation mark next to it, try unplugging the microphone and plugging it back in. Run a speed test to make sure your internet connection is fast enough to support a Webex session. When you change the audio device for your operating system, Webex follows the change accordingly. **Please note: A WebEx 4-digit PIN is required to generate a personal conferencing number. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How can I test my speakers and microphone? Note - if you can't get your computer's audio to work, there is always the option of having the WebEx session call your phone. In order to join through a web browser, you will need to have the meeting URL and meeting number. If you have an external webcam, the settings may appear in a separate menu accessed through your computers operating system. Feel free to add questions to the chat box throughout the class. But if I join a meeting, audio wont work in both directions. Webex testing tools allow you to ensure that this encryption is functioning properly and is protecting your data as expected. Click Audio in the left panel. By: Author Olin Wade (Remodel or Move Stuff). Note that the Webex Meetings program has audio settings, as does the Webex App. Click the Initials at the top left of WebEx. When the camera is on, you should be able to see yourself in the active video container, usually located on the left side of the Webex window. Take Notes: As you go through the test session and practice using Webex, make notes of any areas where you think you need to brush up your skills or where you need more practice. Both outgoing and incoming audio is working fine. Select Join Meeting. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'remodelormove_com-leader-4','ezslot_20',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Once your microphone is connected, open Webex and navigate to the Audio Setup page. 3. While the feature works really well for many, there are lots of devices/environments which don't seem as compatible, and it leads to choppy audio. This is important as Webex needs to be able to handle large video conferences, wherein several people are connected to Webex simultaneously. Practicing Webex is a great way to become familiar with the platform and ensure you make the most of it during your virtual meetings. Not really A screen will pop up and let you test your audio based on what you have selected as your audio output and microphone. Logging into your Webex desktop app is a quick and easy process. When setting up Webex, Cisco provides testing tools to ensure that your Webex platform works properly and efficiently. With the Webex app, you can conveniently access your upcoming meetings, and easily join in with the one click join feature. Select audio settings for Webex Meetings and Webex Webinars Your meeting settings and preferences are organized into a single menu where you can set your speaker and microphone, adjust volume levels and set smart audio features. If you are using a laptop, look for a webcam control panel or application which you can access. Bluetooth headset audio issue in webex meetings, Customers Also Viewed These Support Documents. .. ;--). You should also make sure you can hear any other participants. The app is called Webex Training Center and is available on all major desktop operating systems including Mac, Windows, and Ubuntu. The first step is to make sure you have your audio and microphone equipment set up correctly. These tools allow users to easily connect to Webex meetings and clean up their meeting rooms after the meeting. Also make sure that the volume is turned up and that the microphone is set to on in your audio settings. By practicing Webex, you will be able to make sure you are comfortable with the platform before any upcoming meetings. This includes making sure your speakers and microphone are properly connected to your computer and powered on. Click Audio in the left panel. Select the correct model for your microphone, apply the settings, and save your configuration. But actually that should happen automatically"Webex-Meetings" is now the name for the old "classic" Webex software. These include real-time collaboration tools, video conferencing and screen sharing capabilities, chat tools, drawing tools, whiteboard and annotation tools, and file sharing options. Log in to your WebEx account. ITS recommends that you confirm your audio and video are working before trying to access a Webex meeting or event. You can also adjust the gain settings on your microphone to suit your particular voice and location. 3. To do so, you will need to join the meeting via a web browser. Select the "Test My Camera" option. Can you see text message history on Verizon. If you detect any distortion or poor sound quality, adjust the levels until they sound satisfactory. Terms of Service | Privacy Statement 2022 Cisco and/or affiliates. If you are still having trouble, open Windows Device Manager and make sure that the correct audio device is selected. Finally, if youre still experiencing connectivity problems, reach out to the Webex support team. How do I download Webex app to my desktop? In This Video You Will Learn How To Setup Audio Video Settings In Webex Cisco GET AMAZING FREE Tools For Your Youtube Channel To Get More Views:Tubebudd. 2. 4. All rights . Copyright 2022 Mississippi State University. This includes the audio/video settings, file sharing, and chat settings. By using Cisco Webex Services you accept the Terms of Service and Privacy Statement. memory of having read that Webex (-Teams) will start using the "Webex-Meetings" - Engine (?) After logging in, youll be able to access all of its features and collaborate with other users. They can help you troubleshoot any issues, answer questions, and make sure that youre making the most out of Webex. With WebEx, its easy to test your camera before you start a meeting. To download the app, users can simply visit Webex. Then, make sure that the correct microphone is selected in your Webex settings. Once you've got the appropriate settings selected, click the OK button. 2. Additionally, Webex has included end-to-end encryption to protect your data. 2. Tried below things but couldn't make it work, -> Uninstalled driver and installed it back again, -> Tried selecting 'System settings', 'Headset' in Audio settings. Use this as an opportunity to learn and practice any areas that need work. This is your home to ask questions, share knowledge, and attend live webinars. First, ensure that your microphone is plugged in properly. Zoom and google meet works perfectly with the same settings. 2. After signing in, the Webex site will launch in the browser and youll be able to join the meeting. Can I use a normal chest of drawers as a changing table? The next time you join a session, Webex will use the settings from your microphone configuration. Click Settings. Familiarize Yourself with the Webex Interface: The first step to take is to get familiar with how the Webex interface looks. Testing your audio on Webex is crucial to making sure the quality of your virtual meetings is optimal. If you cannot find the camera settings or active video feed, then it is likely your Webex camera is not active. Navigate to https://www.webex.com/products/meetings-events/index.html. Make sure your mic is not muted and your webcam is shown if you're showing it. Make sure that you are using a headset specifically designed for Webex, as the wrong type of headset can cause the microphone to not work properly. at a certain Version-Level to provide the so called "full meeting experience" (= to close the feature-gap between Webex-Meetings and Webex-Meetings - Meetings (sic! Yes, thank you! You may of course install and use both using the same Webex-Account/-License.This naming may be confusing since "webex meetings" may either refer to "multiple online meetings using webex" as well as to the Client-Software of the same name.I have a dim/distant (?) Once the app is installed, launch the app. Yes, thank you! Note: When joining a meetingusing your computer for audio, you can test your speaker and microphone by hovering over the audio source name on the right, then clicking Settings when it appears. The app is available for both iOS and Android devices. If in doubt, you can always try turning the camera on and off until you get the desired result. Filter your search by category. 4. Also, ensure that all other participants are appearing correctly and without any lags or distortions in their video. Additionally, Webex has included quality of service testing to ensure that video calls are consistent and clear. A preview of your webcam will be shown on the right-bottom of the meeting to verify it's working. Zoom and google meet works perfectly with the same settings. If you do not hear the test sound or see any blue bars on the microphone level indicator, you may need to adjust your audio sources for each using the dropdowns. If your speaker or sound device isn't listed, then make sure it is connected and on. Since you can have multiple speakers outputs, it's important to tell Webex which device you are actually using. Depending on the type of webcam you have, the settings may appear differently. Check to see if the microphone is connected to the back of your computer, a USB port, or another audio input. These tools are important to ensure Webex is working as expected and to protect your data. If you hear your voice coming through as expected, your microphone is working correctly. Hold a Test Session: Once you have a basic understanding of the platform, you can then move forward and try out different features during a test session. Download and install the app, if you havent done so already. Click that and you will be able to see how your camera and microphone are working. Under the "General" section, click on the "Camera" tab. b. 5. I make NO changes to to my speaker or mic selection, I simply need to test the speakers, each and every time. ; Choose Use system setting to use a device that's configured as the default option on your . To join in a web browser, you can either click the meeting link sent to you by the host or enter the meeting number and password at the Webex website. Make sure the proper Speaker is selected. Click your profile picture and then go to Settings > Audio. In this video I explain how to adjust all of the audio/video settings in Cisco Webex meetings. Can I join Webex meeting without downloading the app? Additionally, you can also have another person in the meeting, such as a co-worker, speak and make sure their audio is audible through your speakers. On PC's with the Webex Meetings Desktop Application installed (see: https://kb.wisc.edu/89217) a quick way to test/adjust sound/mic settings is by launching the Webex Desktop App software. To test audio on Webex, there are several steps that you need to take. You can always test you audio and microphone by selecting MORE OPTIONS. Here you will see a selection of microphone models to choose from. If you're also using another meetings application, I've seen this issue happen when the other meetings app (often Microsoft Teams) does not release the audio and video settings until you click test in Webex. First, you should ensure a reliable connection to the Internet. No, you do not need the Webex app to join a meeting. We can click there and access some of those similar things to make sure that we're using the right microphone, the right headphones, the right speakers, whatever it is. You can join a meeting through a web browser or phone call. Any ideas as to why? When using the microphone, it is advisable to keep the microphone at least one foot away from your mouth, as it will pick up too much sound if you get too close. The app also offers the ability to view content presentations, share your own content and access additional features like Presence, Chat, and Meeting Capture. Welcome to the Webex Community. Notify me of follow-up comments by email. Click the Download for Windows or Download for Mac link, depending on which operating system you are using. Current category: Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu. You can also join the meeting directly from your Outlook calendar by clicking the Join button in the meeting invitation. Additionally, any firewall settings must be configured and reviewed. If you are set to default, your "last join" that you are testing may have different options. You can also use WebEx on your browser to join or host a meeting from any device with access to the Internet. For this purpose, Webex provides a test meeting that you can use to make sure your device's audio and video are configured correctly before connecting to an actual meeting. You can either use the USB port or the on-board audio jack (if your microphone supports it). 1. Finally, Webex includes automated tools to assist with setup and support for both large and small meetings. @rohith.balusu1The Audio-Test seem to be "work in progress" - at least I hope it is:E.g. Yes, you can test your camera on WebEx by following these steps: 1. Once the meeting is open, youll be able to test your audio by speaking into the microphone and verifying that your voice is audible through the speakers. My audio will only work on a new WebEx call if I test my speakers under Audio & Video > Speaker & Microphone Settings and then simply test the speakers. Make sure that your video feed is working properly by testing to see if you can see yourself on the screen. Additionally, turn off any resource-intensive programs or applications that could be competing for your Internet bandwidth. Once these components have been tested, WebEx should be ready to use. Review how to navigate the user dashboard so that when you are in an upcoming meeting, you will be familiar with the tools and functionalities it offers. Strange thing is the 'Audio test' works perfectly in the meetings but the actual audio never works. Use one of our Cisco Headset 500 Series with the USB connector or Cisco Headset 730 with Bluetooth in your meetings and calls. Once the download is complete, open the file and follow the instructions to install the Webex app on your desktop. My Meetings settings are set to use my last audio and video settings. 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